Becoming a B&M agent
Apply, fund both accounts, and start serving walk-in customers.
What a B&M agent is
A B&M (brick-and-mortar) agent is a physical, on-the-map cash agent where players walk in to top up or cash out. B&M agents operate in Haiti only.
How to apply
Apply to become a banker and choose the Active B&M type.
Upload your national ID (front and back); ops reviews it.
Add your shop name, address, city, department, hours — this is what players see on the Find-a-Banker map.
Put up the banker backing deposit so you can cover the bets you accept.
Fund both accounts
A B&M agent keeps balance on two accounts:
- Your player account — used to place the walk-in customer's bet.
- Your banker account — backs that bet as the financial guarantor.
You're effectively both the player placing the ticket and the banker backing it.
Serving a walk-in customer
Receive the customer's cash, or a credit transfer into your player wallet.
Place the bet from your player account; it's backed by your own banker account.
Give the customer a printed or digital ticket — to their own player account if they have one.